Privacy Policy

We collect information in three primary ways:

• Account information you provide when you register, including your name, email, organization, role, and authentication credentials.
• Operational data you create or upload while using NOVA HUB, such as contacts, pipelines, production records, licensing data, and calendar events.
• Usage and device data generated automatically, including log data, IP address, browser type, device identifiers, and interaction events used to improve reliability and performance.

• To deliver, maintain, and secure the NOVA HUB platform.
• To authenticate users and prevent unauthorized access.
• To provide customer support and respond to inquiries.
• To analyze usage trends and improve features, performance, and design.
• To send service-related communications and, when permitted, product updates.
• To comply with applicable legal and regulatory obligations.

NOVA does not sell personal information. We share data only in the following circumstances:

• With trusted subprocessors that help us operate the platform (e.g., hosting, authentication, analytics) under contractual confidentiality and security obligations.
• With your organization's administrators, who may have visibility into activity performed within your account.
• When required by law, valid legal process, or to protect the rights, safety, and integrity of NOVA, our users, or the public.
• In connection with a corporate transaction such as a merger or acquisition, subject to standard confidentiality protections.

NOVA uses essential cookies required for authentication and session management, and may use limited analytics cookies to understand product usage. You can manage cookie preferences through your browser settings. Disabling essential cookies may limit your ability to use parts of the platform.

Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of your personal information, as well as to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

We retain information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.

Questions about this Privacy Policy or your data can be sent to info@novabsc.com.

NOVA HUB · Saint Cloud, FL 34771